The FieldConnect support team helped make the whole process go smoothly and were ready to make any necessary changes to keep us up and running with full functionality.Īny cost savings that you can report so far? We had to fix a minor reporting problem the next morning after the migration, but o verall, the impact was negligible. The users of FieldConnect were not impacted other than getting new features and updates, since we were a couple of minor releases behind. How did the move impact the FieldConnect users in your company? The most difficult part for us was coordinating the system administration resources from the prior third party environment. After a few weeks of planning and testing, we were successful in moving from our previous environment to the FieldConnect environment with a single, one- hour outage. What was your experience in making the move ? Making the switch also allows for f uture flexibility to be able to turn on other FieldCon nect modules if, or when, they are needed. It also made economic sense, as the switch from paying annual support to subscription pricing saved us money right off the bat.
#ENCORE ELECTRIC LOGO SOFTWARE#
For example, we prefer red that FieldConnect keep the software up-to-date and that is easier if we are hosted in the FieldConnect cloud. We were already comfortable with a hosted model and could see the advantages. Why did you ultimately make the decision to move to FieldConnect Cloud?
Our FieldConnect environment was hosted by a third party provider. How was FieldConnect hosted pr eviously? On-premise or by a third party provider? We spoke with Jeff Cann, Chief Strategist and CIO, to find out more about Encore’s move to the Cloud. Encore manages their resources in the field with FieldConnect, and are leveraging the Cloud for even greater efficiency and savings. T heir service team offers a comprehensive post-construction service and maintenance program including 24-hour on-call support, power quality and proactive maintenance services. Encore has earned a reputat ion for high quality, innovation, and customer satisfaction throughout the Rocky Mountain region. Encore Electric Makes a Move to the Cloud Encore Electric Makes a Move to the CloudĮncore Ele ctric, based in Colorado, delivers on a wide array of electrical construction projects and maintenance services from multiple locations around the state.
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